Privacy Policy
At Horoche, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or shop at our stores. It applies to all personal data shared with us, both online and offline, in compliance with privacy laws including the Privacy Act 1988 (Australia) and General Data Protection Regulation (GDPR) (EU).
1. Types of Data We Collect
Browsing Data: Our website automatically collects data such as IP addresses, device details, and browsing activities for statistical analysis and to improve website performance.
Cookies: We use cookies to enhance website functionality and improve your experience. For more details, refer to our Cookie Policy.
Voluntary Data: We collect personal data when you make purchases, register on our website, subscribe to newsletters, or interact with us. This may include:
Name, contact info, billing details
Purchase history and preferences
Data from customer service interactions or store visits
Social Media Login: If you register via social media, we may collect your public profile and contact info based on your privacy settings.
2. How We Use Your Data
Your personal data may be used for:
Customer Service: To respond to your inquiries and manage your account.
Order Fulfillment: To process purchases, manage deliveries, and handle returns.
Marketing: If you’ve subscribed to our newsletter or given consent, we may send you information about our products, services, and events.
Personalization: We may use your data to customize your shopping experience, offer promotions, and improve our services.
Legal Obligations: To comply with legal and regulatory requirements.
3. Consent & Opt-Out
Providing Data: You are not required to share personal data, but certain services (such as purchasing products or receiving marketing communications) may require you to provide information.
Marketing Communications: Consent is required for marketing communications. You can opt-out at any time by emailing privacy@horoche.com or using the unsubscribe link in our emails.
Data Retention: Your personal data is kept for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Data Protection & Security
We take the security of your data seriously and use appropriate measures to prevent unauthorized access, use, or disclosure. Your personal data is handled only by authorized Horoche staff and trusted service providers.
5. Sharing Data
We may share your data with:
Horoche Stores: For customer service and personalized benefits across all global locations.
Service Providers: Companies that assist us with order fulfillment, IT support, marketing, and other operational needs.
Legal Authorities: If required by law, to prevent fraud or protect Horoche's rights.
Your data may be transferred internationally, with appropriate safeguards in place to protect it.
6. Your Rights
You have the right to:
Access, update, or correct your personal data.
Withdraw your consent to data processing at any time.
Request the deletion or transfer of your data.
Object to the processing of your data for marketing or profiling purposes.
To exercise these rights, contact us at privacy@horoche.com.
7. Contact Us
For any questions or concerns about your personal data or this Privacy Policy, please contact:
Horoche Pty. Limited
PO Box 15 QV, Melbourne, VIC 3000, Australia
Horoche USA
225 Huguenot Street, NY, USA
At Horoche, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or shop at our stores. It applies to all personal data shared with us, both online and offline, in compliance with privacy laws including the Privacy Act 1988 (Australia) and General Data Protection Regulation (GDPR) (EU).
1. Types of Data We Collect
Browsing Data: Our website automatically collects data such as IP addresses, device details, and browsing activities for statistical analysis and to improve website performance.
Cookies: We use cookies to enhance website functionality and improve your experience. For more details, refer to our Cookie Policy.
Voluntary Data: We collect personal data when you make purchases, register on our website, subscribe to newsletters, or interact with us. This may include:
-Name, contact info, billing details
-Purchase history and preferences
-Data from customer service
-Interactions or store visits
Social Media Login: If you register via social media, we may collect your public profile and contact info based on your privacy settings.
2. How We Use Your Data
Your personal data may be used for:
Customer Service: To respond to your inquiries and manage your account.
Order Fulfillment: To process purchases, manage deliveries, and handle returns.
Marketing: If you’ve subscribed to our newsletter or given consent, we may send you information about our products, services, and events.
Personalization: We may use your data to customize your shopping experience, offer promotions, and improve our services.
Legal Obligations: To comply with legal and regulatory requirements.
3. Consent & Opt-Out
Providing Data: You are not required to share personal data, but certain services (such as purchasing products or receiving marketing communications) may require you to provide information.
Marketing Communications: Consent is required for marketing communications. You can opt-out at any time by emailing privacy@horoche.com or using the unsubscribe link in our emails.
Data Retention: Your personal data is kept for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Data Protection & Security
We take the security of your data seriously and use appropriate measures to prevent unauthorized access, use, or disclosure. Your personal data is handled only by authorized Horoche staff and trusted service providers.
5. Sharing Data
We may share your data with:
Horoche Stores: For customer service and personalized benefits across all global locations.
Service Providers: Companies that assist us with order fulfillment, IT support, marketing, and other operational needs.
Legal Authorities: If required by law, to prevent fraud or protect Horoche's rights.
Your data may be transferred internationally, with appropriate safeguards in place to protect it.
6. Your Rights
You have the right to:
Access, update, or correct your personal data.
Withdraw your consent to data processing at any time.
Request the deletion or transfer of your data.
Object to the processing of your data for marketing or profiling purposes.
To exercise these rights, contact us at privacy@horoche.com.
7. Contact Us
For any questions or concerns about your personal data or this Privacy Policy, please contact:
Horoche Pty. Limited
PO Box 15 QV, Melbourne, VIC 3000, Australia
Horoche USA
225 Huguenot Street, NY, USA
At Horoche, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or shop at our stores. It applies to all personal data shared with us, both online and offline, in compliance with privacy laws including the Privacy Act 1988 (Australia) and General Data Protection Regulation (GDPR) (EU).
1. Types of Data We Collect
Browsing Data: Our website automatically collects data such as IP addresses, device details, and browsing activities for statistical analysis and to improve website performance.
Cookies: We use cookies to enhance website functionality and improve your experience. For more details, refer to our Cookie Policy.
Voluntary Data: We collect personal data when you make purchases, register on our website, subscribe to newsletters, or interact with us. This may include:
Name, contact info, billing details
Purchase history and preferences
Data from customer service interactions or store visits
Social Media Login: If you register via social media, we may collect your public profile and contact info based on your privacy settings.
2. How We Use Your Data
Your personal data may be used for:
Customer Service: To respond to your inquiries and manage your account.
Order Fulfillment: To process purchases, manage deliveries, and handle returns.
Marketing: If you’ve subscribed to our newsletter or given consent, we may send you information about our products, services, and events.
Personalization: We may use your data to customize your shopping experience, offer promotions, and improve our services.
Legal Obligations: To comply with legal and regulatory requirements.
3. Consent & Opt-Out
Providing Data: You are not required to share personal data, but certain services (such as purchasing products or receiving marketing communications) may require you to provide information.
Marketing Communications: Consent is required for marketing communications. You can opt-out at any time by emailing privacy@horoche.com or using the unsubscribe link in our emails.
Data Retention: Your personal data is kept for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Data Protection & Security
We take the security of your data seriously and use appropriate measures to prevent unauthorized access, use, or disclosure. Your personal data is handled only by authorized Horoche staff and trusted service providers.
5. Sharing Data
We may share your data with:
Horoche Stores: For customer service and personalized benefits across all global locations.
Service Providers: Companies that assist us with order fulfillment, IT support, marketing, and other operational needs.
Legal Authorities: If required by law, to prevent fraud or protect Horoche's rights.
Your data may be transferred internationally, with appropriate safeguards in place to protect it.
6. Your Rights
You have the right to:
Access, update, or correct your personal data.
Withdraw your consent to data processing at any time.
Request the deletion or transfer of your data.
Object to the processing of your data for marketing or profiling purposes.
To exercise these rights, contact us at privacy@horoche.com.
7. Contact Us
For any questions or concerns about your personal data or this Privacy Policy, please contact:
Horoche Pty. Limited
PO Box 15 QV, Melbourne, VIC 3000, Australia
Horoche USA
225 Huguenot Street, NY, USA
At Horoche, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website or shop at our stores. It applies to all personal data shared with us, both online and offline, in compliance with privacy laws including the Privacy Act 1988 (Australia) and General Data Protection Regulation (GDPR) (EU).
1. Types of Data We Collect
Browsing Data: Our website automatically collects data such as IP addresses, device details, and browsing activities for statistical analysis and to improve website performance.
Cookies: We use cookies to enhance website functionality and improve your experience. For more details, refer to our Cookie Policy.
Voluntary Data: We collect personal data when you make purchases, register on our website, subscribe to newsletters, or interact with us. This may include:
-Name, contact info, billing details
-Purchase history and preferences
-Data from customer service
-Interactions or store visits
Social Media Login: If you register via social media, we may collect your public profile and contact info based on your privacy settings.
2. How We Use Your Data
Your personal data may be used for:
Customer Service: To respond to your inquiries and manage your account.
Order Fulfillment: To process purchases, manage deliveries, and handle returns.
Marketing: If you’ve subscribed to our newsletter or given consent, we may send you information about our products, services, and events.
Personalization: We may use your data to customize your shopping experience, offer promotions, and improve our services.
Legal Obligations: To comply with legal and regulatory requirements.
3. Consent & Opt-Out
Providing Data: You are not required to share personal data, but certain services (such as purchasing products or receiving marketing communications) may require you to provide information.
Marketing Communications: Consent is required for marketing communications. You can opt-out at any time by emailing privacy@horoche.com or using the unsubscribe link in our emails.
Data Retention: Your personal data is kept for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Data Protection & Security
We take the security of your data seriously and use appropriate measures to prevent unauthorized access, use, or disclosure. Your personal data is handled only by authorized Horoche staff and trusted service providers.
5. Sharing Data
We may share your data with:
Horoche Stores: For customer service and personalized benefits across all global locations.
Service Providers: Companies that assist us with order fulfillment, IT support, marketing, and other operational needs.
Legal Authorities: If required by law, to prevent fraud or protect Horoche's rights.
Your data may be transferred internationally, with appropriate safeguards in place to protect it.
6. Your Rights
You have the right to:
Access, update, or correct your personal data.
Withdraw your consent to data processing at any time.
Request the deletion or transfer of your data.
Object to the processing of your data for marketing or profiling purposes.
To exercise these rights, contact us at privacy@horoche.com.
7. Contact Us
For any questions or concerns about your personal data or this Privacy Policy, please contact:
Horoche Pty. Limited
PO Box 15 QV, Melbourne, VIC 3000, Australia
Horoche USA
225 Huguenot Street, NY, USA
